Please forgive me if I am posting in the wrong section... I have been playing Comcast games like Mahjonng Toy Chest and Taptiles Tour for many months without a problem. But starting yesterday afternoon after logging on and then playing a game, the points I made are clearly visible but the game then prompts me to log on even though I am clearly logged on already (name is in upper right corner). A button says "Sign in to claim progress". If I click on it another button says "log in using Xfinity". Pressing it brings me the default Xfinity homepage where it clearly shows I already logged in. In the meantime, I can no longer access the games page and lose any points I made. If I deliberately play the game without logging on, I can still play the game. But as before, it will prompt me to log on which then takes me to the Xfinity home page where the web page with the game/points once again can not be accessed. I emailed the HELP section listed on the games page but no one answered. Please help. I love those games.
↧