Well, here we go again...can't watch live streaming MSNBC, or CNN at the moment.
You all know the "error" #, you all know that "Please Refresh" doesn't help at all, and
you could go through the troubleshooting checklist and delete and then re-install all the plug-ins on Earth, use different browsers and it won't matter...because magically, whether it's one hour, or 3 days later, it just starts working again.
Just to clarify, when I randomly choose other channels...they work fine.
So the bottom line is this: There is something unbelievably unstable and inconsistent with the way you deliver certain channels (and you OWN MSNBC, for cryin' out loud!).
I'm tired. I'm tired of calling and holding for an hour, then being disconnected.
I'm tired of escalations that go nowhere.
I'm not looking for answers anymore, just hoping at some point you guys can clear this up.
If you want me to even consider your new X1 platform, get the old one working first.