I have been trying to watch Murder in the 1st in On Demand on my PC for the last 2 hours. It plays until the 1st commercial break, plays the commercials and then tries to transition back to the program. All I get is a black screen that says Buffering in the lower left corner. I have tried just waiting it out but after 15 minutes, did a refresh on IE. Still buffering.
Then I exited to the On Demand Murder in the 1st page that lists the episodes - selected the same episode and hit play. Still buffering.
Then I exited all the way out of IE, restarted it, and restarted the program again. Still buffering.
I found I can run the program on my Nook HD+ using the Xfinity app with no problams.
I went to the following web page and let it run it's program. Below are the results. Can you please either resolve this problem or tell me what I have to do to resolve this problem. I am getting very frustrated as this has been an on going problem, and I can see from your forums that I am not the only one experiencing this.
My Device Information My Zip Code: 98374 My Cable Provider: Comcast Pierce County Digital Use Dac: false My Conroller ID: 186 My Map ID: 400 My Persona ID: 29076 My myDVR Manager Status: Unknown My Set Top Box Names: Unknown My Watchlist setup: false Facebook Watchlist Syncing: false Facebook Connect: false My public IP address: 2601:603:600:737:f852:c7f0:63ff:5776 My operating system: Windows - Windows NT 6.3 My web browser: Explorer 10 - Mozilla/5.0 (compatible; MSIE 10.0; Windows NT 6.3; WOW64; Trident/7.0; .NET4.0E; .NET4.0C; .NET CLR 3.5.30729; .NET CLR 2.0.50727; .NET CLR 3.0.30729; TNJ
My system type: Desktop computer or other device My Silverlight version: 5.1.40416.0 My Flash version: 18.0.0.160 Javascript: enabled Cookies: Enabled (1909 Bytes). Time Information My Clock Time: Fri Jun 19 14:31:55 PDT 2015 Server Clock Time: Fri Jun 19 14:31:41 PDT 2015