Trying to watch my xfinity online, I subscribe to everything. Was working fine until about 3 days ago. I click on a program and for example, it's an HBO product, I click to play, the hbo video blurb plays, then it gots to the play screen and sticks with the blue dots flashing, but 0:00:00/00:00:00 on the bottom and it never starts playing. I've restarted the browser, rebooted the computer, all hard lines are secure, and others have ability to watch TV. The only problem is with my on-line viewing. Since this is the only way I get to see any programming, I am starting to get a bit agitated. Can anyone help me? I spoke to Customer Service and they couldn't find any problems on their end.
Thank you.