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Plug in Error when using xfinity tv

Hi,

 

I am having issues watching a couple of shows on my mac.  The ad starts to play and once the ad is over, about 3 seconds of the show will play until it goes blank and shows the error "Plug in failure".  Ocassionally a different video will play and then halfway through the plug in failure starts.

 

I have updated silverlight and flash.  

 

Thanks


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