Hi,
I got a media computer a six months back, and have been watching programming on the xfinity.tv website on internet explorer, on a windows 8 machine. Three weeks ago, it stopped working. The comcast commercials load without issue, but when the program comes up I get a black screen.
I called comcast and I was told that it was a problem with IE and I should load another browser. I can load the programs on Chrome, though the load rate and video quality is far below what I had seen in IE on the Windows 8 machine. I called comcast again today to get an update on fixing the problem with IE, and I was told to call Microsoft.
I looked through the top post on the forum, and my computer meets all of the requirements, javascript is active, and cookies are enabled. I am not receiving any error messages, just not getting any video. Can someone please tell me what the issue is with IE and how I can fix it?
Thanks,
Dave