When I select CNN from the Watch TV Online page, I get told that CNN is not in my subscription.
When I try to select Live TV from the CNN web page, it asks me to login to Xfinity, then it says it's not included. I really have no idea how to check this. Most Infiinity pages show me lots of things I cannot do from my account. It's really annoying.
My wife managed to get something on her laptop, but cannot tell me how.
I'm posting here, because the Contact Us page brought me here.