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Online Streaming and Channel Subscription Problem

I contacted Comcast customer support about this issue on Thursday.  They told me they were submitting a ticket and it would be fixed between 24-72 hours.  It's now day 4 and hasn't been fixed yet, so...

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Online watching killed by commercials

While watching TV on the website xfinity.comcast.com, when a commercial loads up the video often does not come back. Recurring problem. Refreshing helps, but just starts a new set of commercials - like...

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Last night's shows not loading

I am having trouble watching tv shows on the xfinity tvgo. It seems like all of the shows from last night (Sunday) are not working. Is this ust my account, or a system wide problem?

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wont play back video, keep getting error code 900/3315.1000058

I can't get video to load, keep getting an error code, and tells me to refresh, although, that doesn't work....

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TV problems

Our TV has gone to a green screen.  No picture, just sound 

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X1 Guide

Can the appearance of the Guide be customized?  Can I chance the size of the print or the color of the background, etc.?

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XfinityTV Online - Root Sports (Houston) will not stream.

Root Sports will not stream ("We've run into a problem..."). All other channels seem fine. This has happened before, and magically fixed itself within a few days. I'm waiting for the magic again.

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900|3315.1000058

TNT programs, when viewed on XFINITY TV, are stopped with subject warning code. How to unscrew this?

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IE11: Slight chop/stutter; Firefox: Error 422

My XFINITY TV Go "Watch Online" situation is this: IE11: Slight chop/stutter on streaming video.  Watchable for the most part as long as I don't maximize to full screen (which would be nice??)  I have...

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How to fix error code 3315 when using chrome

Videos will no longer play in Chrome. We get error message 3315. We've reinstalled flash and reset the license. It doesn't play in Firefox either. We get error message 422 for that. It does play in...

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after the first set of comercials the episode stopped playing

I have been trying to watch some series episodes but after the first set of comercials the episode stops playing and just play the comercials nonstop. Is there a solution for this? thanks

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Xfinity TV go freezes after first set of commericials

Have a MS surface computer running both chrome and explorer.  Just updated the system and I including assume Flash.  I was able to watch episodes yesterday just fine.  After the update all my episodes...

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flash errors

My TV episodes are freezing.  I get the following flash errors.  Any ideas? SecurityError: Error #2060: Security sandbox violation: ExternalInterface caller...

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error 900|33151000058

I keep getting error 900|33151000058 when I try to play a video. I can't find info on how to solve this error... Please help!

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Shows don't come on after many commercials

I try to watch shows on Xfinity, but when the commercials come on, the show does not return.  I have a blank screen and if I hit the refresh button, more commercials come on - over and over.  I've had...

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900|3315.1000058

I have been trying to watch the latest episodes of The Fosters on line and it keeps telling me to refresh and displaying this "Sorry, we’ve experienced some difficulty playing The Fosters S3|E9...

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only half of comcast

the video part of comcast has been down for hours, do we get a refund?

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low volume online

Hi, I watch online shows on my computer.  The volume is too low on some programs.  It's not my computer because volume is fine on my other streaming providers.  I went into the system preference on my...

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My computer xfinity tv show keeps freezing

Anyone else have their computer tv shows lock on comercials? 

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Xfinity videos won't play

Hello,I downloaded Adobe flashplayer on my new Mac so that I could watch shows on the xfinity player but after restarting the browser I still cannot watch videos. I'm receiving an error message that...

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