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watching TV on my Mac

I was just trying out watching Tv on my mac ( first time watching TV on  computer) and was watching Syfy channel when it cut off and message popped up ... Syfy channel only for use in home ( or...

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Unable to view CNN on the laptop

I was told by the associate over the phone that I can get onto CNN via the internet and not have it on the telelvisio and that is NOT TRUE.

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Can't watch the channels that are part of my package on demand

I have 230 channels on my package and had a new x-1 box installed yesterday. I can watch some channels on demand. I was able to watch showtime because it was a free weenkend(it's part of my package). I...

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tv listings

my tv listings have been out for over a week!!

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Missing tv channels

When I go to the Comcast online tv guide section I have missing channels. It doesn't matter what filters I select or even if I clear all the filters. Nor does it matter if I refresh the page. What's up...

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Using the website for 2 DVRs in two separate geographic locations

I have 2 Comcast accounts, one at my primary residence and one at a second home in a different town. I can manage the DVR at my primary home from my computer and the XFinity app, but I can't access my...

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xfinity. tv

Every time I try to use infinity TV I get an 403error message. I use the same email address and password that I use for Comcast emails. does xfinity tv use different passwords?

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Need a subscription to all my channels

All of a sudden on the xfinity tv website all the channels I get have a orange key over them like I am not subscribed even though I can get them fine on my TV.  My Device InformationMy Zip Code:55423My...

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Wonky On Screen and Online Guide Listings

Dear Comcast, we have a problem with our guide. My husband, he who for some reason prefers SD channels, noticed this in the on-screen guide about 30 minutes ago.It is blurry. It says "The Cool TV"....

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Is really ridiculos, I pay estra for sports channels and I can see tennei

Where the tennis channel will be seen in my Ipad, I paid extra for the sports channels 

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error message 900|3374.1000559

 I keep getting the error message 900|3374.1000559.  It click refresh, but this error message keeps coming up.  What does it mean and how do I fix the issue? 

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Internet Audio and Visual not working

For 2 weeks there has been no audio or visual.  There are pictures that show and they are labeled.  When clicking to see and hear the content is says "Now Playing' when nothing is. U-Tube, Yahoo,...

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xfinity/comcast not listed under hgtv/food network as a choice to use amazon...

trying to view foodnetwor, hgtv and bravo tv with my firetv stick hook up to my tv however the individual channel website does not list comcast or xfinity as a choice for internet provider in order to...

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Orange key says a subscription is required but I am a subscriber

All of a sudden on the xfinity tv website all the channels I get have a orange key over them like I am not subscribed even though I can get them fine on my TV.  My Device InformationMy Zip Code:55423My...

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Swamp people

When does the new season of Swamp People begin.

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tv listings on-line

the tv listings on-line are not showing up. the outline of the grid is there but nothing else is there. This is also my home page if that has anything to do with it. I've tried re-setting my options...

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Problem getting data on Xfinity watch online

Keep getting message "There was a problem getting data, please wait few seconds and try again by clicking the link below"  Which is a "refresh" that does nothing.  The error has the functions of the...

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Why is my service out for 4-5 days when we have tech running around with...

I have been out of a TV since Saturday night 1-16-2016 the lady informed me that I could call back in and maybe get another time that would be sooner to get my tvs back on line my appt is Thurs 21,2016...

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TV listings zip code search not working. Grid does not load.

I have two windows and two OSX El Capitan computers. They are all on the same network. One of the OSX Mac units have problems on Safari, Firefox and Chrome browsers. Prior forum answers suggest going...

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All channels get error "Channel [blank] is not part of your subscriptions."

This cropped up over the weekend trying to watch the EPL on NBCSN. I'm a digital preffered subscriber. My account is apparently returning no channels in my subscription, as I can't watch anything from...

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